Refund Policy
Return & Refund Policy | Fantaysee Creations
Effective Date: June 30, 2025
We want you to love your purchase from Fantaysee Creations. Please review our return and refund policy below before making a purchase.
Digital Products (Instant Downloads)
All sales of digital products (eBooks, guides, templates, etc.) are final.
Due to the nature of downloadable files, we do not offer refunds, returns, or exchanges for digital products.
If you experience any issues accessing your files, please contact us at fantayseebundles@gmail.com and we will be happy to assist.
​
Physical Products
If you are not satisfied with your physical item, you may request a return under the following conditions:
​
Return Eligibility
​
-
Items must be unopened, unused, and in original packaging
-
Return must be requested within 7 days of delivery
-
Buyer is responsible for return shipping costs
​
To request a return, please email us at fantayseebundles@gmail.com with your order number and reason for return.
​
Non-Returnable Items
​
-
Digital products
-
Custom or personalized orders
-
Sale or clearance items
​
Refunds
​
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
​
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 3 days of delivery with photos. We will do our best to replace the item or issue a refund.
​
Need Help?
We’re here to assist you! Contact us at: